Once a customer is created, you can assign a subscription to them by following these steps:
Navigate to the Customers Dashboard.
Click on the customer you want to assign a subscription to. This will open the customer’s details page.
On the customer details page, click the Add button.
Select a pricing plan from the dropdown menu. Only plans that have been created will be listed.
Based on the selected plan, subscription preview along with breakdown of charges will appear on the right side of the screen. This includes all recurring charges and usage-based charges that you’ve created in the plan for the given billing period.
Specify the Subscription Start Date thats marks as the beginning of the billing cycle.
Define the Subscription End Date if required. By default, this is set to “Forever.”
Once all details are entered, click Add Subscription to save.
The subscription will now appear under the customer’s details with its status and billing information.
Managing Multiple Subscriptions for a Customer
A single customer can have multiple active subscriptions.
Each subscription operates independently based on its assigned billing period, charges, and start date.
For example, a customer can have both a Basic Plan and an Addon: AI Agent Sessions subscription, each billed separately.